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Operational Excellence is achieved when each and every employee can see the flow of value to the customer, and fix that flow before it breaks down

Operational Excellence is achieved "when each and every employee can see the flow of value to the customer, and fix that flow before it breaks down!" [Kevin J. Duggan]

I am a passionate driver of Operational Excellence, championing Lean Six Sigma, Business Process Management, Change Management and other methodologies & tools. I have 20+ years of experience in Logistics & Supply Chain Management, both in-house and as an external consultant, in industries from High-Tech, Consumer, Retail to Manufacturing, Air Transport, LifeSciences, Chemicals and 3PL/Logistics. And YOU can benefit from that now.

This page is supposed to offer you a brief idea WHY you should be interested in what I do, HOW I do it and WHAT it actually is that I can do for you. If you are interested to learn more or get in touch, please see some of my recent publications and my contact details on this page.

Since 2011, I have been a frequent speaker, moderator and panelist at industry events and conferences. See some of my contributions below in case you are interested in what I have recently covered:

Journey to Operational Excellence | Global Operational Excellence Summit 2015 - London
How the world's leading container shipping line converts strategy into execution | European Strategy Execution Consortium Meeting 2014 - Basel
Operational Excellence - and what it means for the world's leading container shipping company | Business Circle 2014 - Vienna
Business Performance Management | PEX Week D-A-CH 2014 - Bonn
Lean & Change Management | X-Lab Lean & Change Management 2013 - Hamburg
Lean as Management Culture | PEX Week D-A-CH 2013 - Bonn
Copyright 2016 by Joerg M. Baier
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Copyright 2016 by Joerg M. Baier